Slices provides the following support channels:
- You can verify the current status of the federated testbeds on the Federation monitoring
- You can submit feedback and bugreports through jFed
- You can email.
At https://fedmon.fed4fire.eu you can verify if a particular testbed is fully operational or not.
jFed Feedback / Bugreport¶
When encountering a problem or an unexpected outcome while using jFed, you can use the Feedback/Bugreport-button to get assistance. This will launch a wizard with some questions, and allows you to describe the problem.
Your input will then be sent to the jFed support team, together with a detailed log of all the AM API-calls that have been performed by jFed. This allows the team to do a thorough analysis of any error you encountered, which allows for a quick and detailed response.